Service contracts

built around you

As facilities management experts, we can provide full service, verification, validation and support packages for all critical ventilation systems, whether provided by MAT or any other major supplier.

All service work is undertaken by our own engineers, who receive regular training to ensure they are up to date with the latest technology and regulatory requirements relating to critical ventilation and the maintenance of critically ventilated areas.

We work in all key areas across your hospital or life sciences facility:

  • Operating theatres and recovery  
  • Critical care
  • Sterile services
  • Aseptic suites
  • Cleanrooms
  • Containment laboratories
MAT national coverage

Planned Preventative Maintenance (PPM)

We are always happy to carry out reactive work, supporting you in the event of an emergency or other unforeseen event. However, our planned preventative maintenance (PPM) contracts are extremely popular, offering the ultimate peace of mind by ensuring your assets are always maintained correctly for reduced lifecycle costs. 

PPM contracts from MAT FM

We offer a range of comprehensive 1-5 year contracts, tailored to suit your specific needs. A PPM contract means that any potential issues are identified and rectified before they escalate, reducing the risk of costly downtime or catastrophic equipment damage.

Benefits of a PPM contract

  • Fewer operations cancelled or research delayed
  • Reduced lifecycle costs, so you get the most out of your investment
  • Improved cost and energy efficiency, helping you to meet targets
  • Less frustration due to faulty equipment

More benefits if you operate several sites

  • Discounted price on parts
  • Discount on remedial work not covered by the service agreement
  • Stock of your parts held at our warehouses for a streamlined response
  • Tailored reports
  • Annual, bi-annual or quarterly face-to-face customer appraisal meetings 


Nationwide coverage

At MAT FM, we know that when you make a service call, it is important that an engineer is with you as quickly as possible. Our facilities management service team covers the whole of the UK for a fast response.

All our smartly branded vans carry a stock of basic spares. This means we can complete repairs on the spot where possible, keeping downtime to an absolute minimum.  Our engineers use the highest quality instruments to take measurements, all regularly calibrated and certificated.


We have stock locations throughout the UK and Scotland, so can collect additional parts quickly if they are needed. We carry the HEPA filters and pre-filters used by all major UCV models. As an added service to contract customers, we will also hold dedicated consignment stock of specific parts and components for call off.


MAT FM service engineers

As well as being highly skilled and experienced in the specialist area of critical ventilation, all our engineers have CSCS cards and are registered members of the RESET and WHO ARE YOU schemes. They have also gone through the enhanced DBS checks for adult and child hospital locations.


Always Listening | Always Asking | Always Proud | Always a Team

Contact us for more information on our products and services