When you bring us into your healthcare or life science project, you may not meet all the members of our team, but you can be sure that we are all equally committed to making the job a success. We are hugely proud of our workforce, many of whom have been with MAT for years. We celebrate their loyalty to the company and shared engagement with making everything we do a success.
🔺 Always listening - We believe that face-to-face is still the best way to do business. We don't think that another phone call or email or pile of documents arriving through the post fulfils our clients' expectations of us. Site visits from a familiar MAT or MAT FM face, someone who knows the project back to front and inside out, are a central part of our company ethos.
🔺 Always asking - When we meet customers, we listen to what they have to say and ask questions. And our expertise means we ask the right questions, the questions that will make sure that you get exactly the right equipment package and new critically ventilated clinical or research area.
🔺Customer service - Delivering exceptional customer service is central to everything we do. We aren’t happy until you are, and you can be sure that we are always ready to listen to any concerns you have and make sure they are addressed